Terms of Service
Sovereign Protocol is a personalized digital entertainment product generated from intake data supplied by the user.
- Digital product: the purchase provides access to a personalized PDF report for premium entertainment and personal growth purposes.
- Seller/operator identity: the service is provided by Luigi Piromalli, through the SecretOffers.club domain and Sovereign Protocol brand. Legal contact: legal@secretoffers.club. Operational support: support@secretoffers.club.
- Price and taxes: the public price is EUR 39.00 VAT included where applicable. Taxes are handled as inclusive tax in the checkout flow.
- Delivery: after confirmed payment, the report is made available through a private link or email delivery flow. If delivery fails, the user must contact support with the checkout email.
- Failed delivery: if a technical failure prevents access, support may reissue the access link or regenerate the same report dataset without changing the original purchase scope.
- Refund limits: because the product is personalized digital content generated after checkout, refunds are limited once generation has started, except where mandatory law requires otherwise.
- No professional advice: the report is not medical, financial, legal, psychological or professional advice and must not be used as a decision substitute.
- Immediate execution: by purchasing, the user requests immediate generation of the digital content and acknowledges the withdrawal limits applicable to digital content not supplied on a tangible medium.
- Input accuracy: output quality depends on the accuracy of the submitted name, date, time, place and focus area.
- Intellectual property: report templates, visual systems, text structure and brand assets remain the property of the operator or its licensors. The purchaser receives personal access to the generated report.
- Unauthorized use: automated scraping, redistribution, resale or technical attempts to bypass checkout may result in access suspension.
- Technical issues and governing law: in case of technical problems or failed delivery, the user is invited to contact support first so the issue can be verified, the link reissued or the report regenerated, without prejudice to applicable mandatory rights.
- Support: operational requests are handled through the support channel listed on the contact page within 24 business hours.
- Delivery SLA: after confirmed payment, the report is normally available immediately through a private link. Technical delays may require manual review.
- Failed generation procedure: if the report is not generated or the link does not work, contact support@secretoffers.club with the checkout email and Stripe reference. Support may reissue the link, regenerate the same report or apply mandatory legal remedies.
- Technical issue procedure: in case of technical problems or failed delivery, the user is invited to contact support first so the issue can be verified, the link reissued or the report regenerated, without prejudice to applicable mandatory rights.
- Governing law: where permitted, these terms are governed by Italian law. Mandatory consumer rights in the user’s country of residence remain unaffected.
- Mandatory rights: nothing in these terms limits consumer guarantees, remedies or rights that cannot be excluded by law.